SHIPPING INFORMATIONS
www.shop.thethinline.es
1.-ORDERS
Your order will be processed and shipped within 3-5 working days if placed Monday-Friday (excluding holidays) pending availability and credit card verification. The holidays are defined by the calendar of the municipality of Yaiza, province of Las Palmas. For orders placed after 12:00pm CET you will have to add one more day.
All orders placed on Saturday-Sunday will being processing on the next business day.
TTL reserves the right to delay and/or cancel any order in case TTL cannot process orders due to any reasonable causes that are out of TTL’s direct control.
Furthermore, TTL reserves the right to refuse to process orders and/or service in any moment.
2.-SHIPPING COSTS
All shipping and returns are handled by DHL on business days excluding holidays.
Your order will be shipped within 3-5 working days from the moment it is placed. However, during sale season orders might suffer a slight delay due to an excessive amount of orders being filled out.
TTL will not be held responsible for a delay in shipment caused by international customs issues, weather conditions or any other circumstances beyond the control of TTL.
TERRITORY
RATE
CARRIER
IMPORT DUTY CHARGES
0
€10,00
DHL
----
1
€25,00
DDU
2
€50,00
* DDU (Delivery Duty Unpaid): the price shown on shop.thethinline.es not includes import duties, custom fees and taxes and will be delivered with extra costs.
Prices do not include import fees which must be paid upon delivery. In Canary Island Prices are all inclusive, including VAT (Value Added Tax).
3.-DELIVERY TIMES*
Prices do not include import fees which must be paid upon delivery, VAT COST ARE NOT included.
In Canary Island Prices are all inclusive, including VAT (Value Added Tax).
TIME
1-5 business days
3-10 business days
10-21 business days
*Due to COVID-19 situation the delivery time could not follow the timetable.
4.-SHIPPING COUNTRY
NATION
Canary islands
Belgium, Bulgaria, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom.
Rest of the world
5.-BOUTIQUE PICK UP
We have made available a pick-up option in store, through which we will send the order to the The Thin Line Boutique that best suits you. This service is very useful if you live near one of our shops and your pace of life forces you to have complicated schedules, it is also totally free.
