SHIPPING INFORMATIONS

www.shop.thethinline.es

1.-ORDERS

Your order will be processed and shipped within 3-5 working days if placed Monday-Friday (excluding holidays) pending availability and credit card verification. The holidays are defined by the calendar of the municipality of Yaiza, province of Las Palmas. For orders placed after 12:00pm CET  you will have to add one more day.

All orders placed on Saturday-Sunday will being processing on the next business day.

TTL reserves the right to delay and/or cancel any order in case TTL cannot process orders due to any reasonable causes that are out of  TTL’s direct control.

Furthermore, TTL reserves the right to refuse to process orders and/or service in any moment.

2.-SHIPPING COSTS

All shipping and returns are handled by DHL on business days excluding holidays.

Your order will be shipped within 3-5 working days from the moment it is placed. However, during sale season orders might suffer a slight delay due to an excessive amount of orders being filled out.

TTL  will not be held responsible for a delay in shipment caused by international customs issues, weather conditions or any other circumstances beyond the control of TTL.

TERRITORY

RATE

CARRIER

IMPORT DUTY CHARGES

0

€10,00

DHL

---

1

€25,00

DHL

DDP

2

€50,00

DHL

DDP

* DDP (Delivery Duty Paid): the price shown on shop.thethinline.es includes import duties, custom fees and taxes and will be delivered with no extra costs;

3.-DELIVERY TIMES*

When we make a shipment we make sure that all expenses are covered, VAT cost are included.

TERRITORY

TIME

0

1-5 business days

1

3-10 business days

2

10-21 business days

*Due to COVID-19 situation the delivery time could not follow the timetable.

4.-SHIPPING COUNTRY

NATION

TERRITORY

Canary islands

0

Belgium, Bulgaria, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom.

1

Rest of the world

2

 5.-BOUTIQUE PICK UP

We have made available a pick-up option in store, through which we will send the order to the The Thin Line Boutique that best suits you. This service is very useful if you live near one of our shops and your pace of life forces you to have complicated schedules, it is also totally free.

SHIPPING COUNTRIES


SPAIN - CANARY ISLAND
Belgium, Bulgaria, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom
Albania, Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Canada, China, Denmark, Egypt, Guam, Israel, Japan, Korea Republic of, Kuwait, Kyrgyzstan, Lebanon, Liechtenstein, Macao, Macedonia, Madagascar, Maldives, Mariana Islands, Marshall Island, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova Republic of, Montenegro, Montserrat, Morocco, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Niue, Norfolk Island, Norway, Oman, Pakistan, Panama, Papua New Guinea, Peru, Philippines, Qatar, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Serbia, Singapore, Solomon Islands, South Africa, Swaziland, Sweden, Switzerland, Tunisia, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, Venezuela, Virgin Islands British, Wallis and Futuna