2. DATA PROTECTION
In accordance with the provisions of the European Data Protection Regulation (RGPD) and the current concordant regulations in Spain, users are informed of our commitment to respect their privacy and protect their personal data, being transparent about the data we collect, from the way we do it, the type of data we collect, as well as the use we make of them and with whom we can share them, always adopting all the necessary measures to protect and keep your information safe. In the same way we will respect your rights of access, rectification, deletion, limitation to treatment, opposition and portability, to which you can access at the time you deem convenient.
The information you provide to us is confidential, and will only be disclosed in the cases contemplated below and when requested by a public or judicial administration.
If you have any questions, please contact our Data Protection Delegate by writing to our postal address The Thin Line S.L.U., C/Paseo de la moda, num. 34, Puerto Calero, 35570 Yaiza, Las Palmas, Islas Canarias, Spain, or email to firstname.lastname@example.org
2.1. Responsible for Data Processing.
Identity: THE THIN LINE, S.L.U.- NIF. B76162510
Postal address: C/Paseo de la moda, num. 34, Puerto Calero, 35570 Yaiza, Las Palmas, Islas Canarias-Spain.
You can contact our Data Protection Delegate, if you have any questions about how we treat the information.
2.3. Data that we collect and keep and its origin.
We collect personal data about you, each time you use our services, when you use ours Websites or when you interact with us through electronic means, through our customer service centers or directly in our stores.
We can treat the following categories of personal information provided by you:
- Identification and contact data, such as name, surnames, DNI / NIE, telephone, email, postal address, sizes and sex.
- Those other data that you provide us through our consultation or contact forms.
- Contact information through the creation of profiles on our websites, or through our Social Networks.
- WhatsApp contact information, with your express consent.
2.4. Purposes of the processing of your personal data.
The obtaining and processing of the personal data of the Users have the purposes that are listed below:
a) Process purchase orders and any other services offered through the Websites, as well as to facilitate navigation through it.
b) Attend and properly manage queries, comments, incidents or suggestions of a technical, commercial or natures that are.
c) Manage and / or process the curricula in the framework of the corresponding selection process open at that time or, where appropriate, for future processes in which your profile could fit.
d) Send information about new products, special offers and, in general, the promotional activities that start THE THIN LINE, S.L.U., unless the User expressly indicates that he does not wish to receive such commercial communications.
All data requested through the Websites indicated as mandatory, must be provided for the optimal provision of the service to the User. The refusal to provide the requested data, the delivery of incomplete or outdated inaccurate data, could result in the inadequate, inefficient, defective provision or non-provision of the services and / or contents offered to visiting Users, being the only ones responsible for any damage or injury, direct or indirect, that could cause THE THIN LINE, S.L.U. or to any third party because of the falsehood, inaccuracy, insufficiency or failure to update them.
2.5. How long we keep your personal data.
We will keep your personal data for as long as necessary to process your purchase request, sending commercial information of interest, and in any case for the time necessary to comply with any legal obligation arising from the treatment of the same. After this period, or at the express request of the User, your data will be deleted.
2.6. Legitimation: legal basis to treat your personal data.
THE THIN LINE, S.L.U. It will only treat your personal data when there is a legal basis to do so. The legal basis will depend on the reason or reasons why THE THIN LINE, S.L.U. collect and need to use your data. Under the data protection regulations of the European Union, the legal basis is because you have given your consent so that THE THIN LINE, S.L.U., use their personal data for a specific purpose.
In the event that the processing of your data is subject to any other law, the basis for the processing of the data may be different from that established in the previous paragraph, and in such circumstances may be based on your consent in all cases, as maybe to be the fulfillment of a contract with you, send you a purchase order, etc.
2.7. The Recipients. With whom do we share your personal information?
The recipients of the information provided will be the staff of THE THIN LINE, S.L.U. or the companies in our group identified in the previous paragraph, committing themselves to using the data provided to respect their confidentiality and to use them according to the aforementioned purposes.
a) In case of making purchases by e-commerce, the logistics provider for the physical delivery of the orders made.
b) External service providers that we hire to provide services, such as, for example, to carry out marketing initiatives, mailing or conducting customer surveys on our behalf.
c) Other providers that are necessary for the provision of services requested by you, such as credit and debit card companies, credit reporting agencies and fraud control service providers, to process payments and (when necessary) perform fraud controls.
d) Third parties, such as law firms and courts, to demand compliance or the application of a contract with a user.
e) Other third parties, such as the police and regulatory authorities, to protect our rights, property, or the safety of our customers, employees and assets.
THE THIN LINE, S.L.U., informs its users that it uses Facebook and Instagram social networks, being the owner of the "thethinlinelanzarote" and "thethinlineboutique" pages, as well as the use of the Business Whatsapp application. The interaction with users through the use of said profiles or tools implies the international transfer of data, analytical and technical in relation to the Page, the profiles of networks, or the mentioned applications, being in their servers in which THE THIN LINE, S.L.U. it treats the data that users provide through them.
Any international transfer of data when using applications originating in the United States of America, is done under its adhesion to the Privacy Shield agreement, which guarantees that US software companies comply with European data protection policies regarding privacy. However, the privacy of your profile depends on the permissions you grant when you join our social networking pages or instant messaging applications.
2.8. Your Rights and how to exercise them.
In accordance with European data protection regulations, you have the following rights:
You can request a copy of all your personal data that THE THIN LINE, S.L.U. keep on you.
You can modify your personal information when it is inaccurate.
You can request the deletion of your personal data.
You can request that your personal information not be processed.
Limitation to treatment
You can request the limitation of treatment in the following cases:
- While the contestation of the accuracy of your data is checked.
- When the treatment is illegal, but opposes the deletion of your data.
- When THE THIN LINE, S.L.U. no longer need to process your data but you need them for the exercise or defense of claims.
- When you have opposed the processing of your data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest, while verifying if the legitimate reasons for the treatment prevail over yours.
You can receive, in electronic format, the personal data that you have given us and those that have been obtained from your contractual relationship with THE THIN LINE, S.L.U., as well as to transmit them to another entity.
You may exercise your rights or revoke the consent given in this Policy at any time by sending a written request that must contain the following information:
- Your name and mailing address.
- Your Identity document (DNI / NIE), attaching a photocopy or digital image accompanied by your signature, on both sides.
- Data object of your request.
- Any information that helps us locate the data that is the subject of your request.
- Your signature and the date of the request.
Send your request to:
THE THIN LINE, S.L.U.
C/Paseo de la moda, num. 34,
Puerto Calero, 35570 Yaiza,
Las Palmas, Islas Canarias, Spain.
Or to the email: email@example.com
You will also have the right to file a claim with the Spanish Data Protection Agency (AEPD), especially when you have not received satisfaction in the exercise of your rights.
2.9. Additional Information.
Article 5.1.f of the General Data Protection Regulation (RGPD) determines the need to establish adequate security guarantees against unauthorized or illegal treatment, against the loss of personal data, destruction or accidental damage. This implies the establishment of technical and organizational measures aimed at ensuring the integrity and confidentiality of personal data and the possibility (Article 5.2) to demonstrate that these measures have been put into practice.
Therefore, THE THIN LINE, S.L.U. has adopted all the measures, technical and organizational, necessary to guarantee the security and integrity of the personal data that it treats, as well as to avoid its loss, alteration and/or access by unauthorized third parties.
THE THIN LINE, S.L.U. will not be responsible in any case for the incidents that may arise around the personal data when they are derived from an attack or unauthorized access to the systems, in such a way that it is impossible to detect by the security measures implemented, or when it is due to a lack of diligence of the user regarding the guard and custody of their access codes or their own personal data, as well as for any breach of the Policies and, where appropriate, Contracting Conditions, that regulate the Websites and that are defined in Section 2.2 of the Legal Notice.
Notwithstanding the above, when security breaches of personal data occur, such as theft or improper access to personal data, the Spanish Data Protection Agency will be notified of such security breaches, including any the information necessary for the clarification of the facts that would have given rise to the improper access to personal data.
Websites servers may automatically detect the IP address and domain name used by the User. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a file of activity of the server, duly registered, which allows the subsequent processing of the data in order to obtain measurements that allow knowing the statistics on parameters such as the number of page impressions, the number of visits made, order of visits, etc.
SECURITY OF ACCESS TO OUR WEB PAGES
Our Websites uses information security techniques generally accepted in the industry, such as firewalls, access control procedures (passwords) and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, the user accepts that THE THIN LINE, S.L.U. obtain data for the purposes of the corresponding authentication of access controls.
With respect to the passwords provided to Registered Users, they may modify it at any time and must keep it under their exclusive custody and responsibility, assuming all damages that may derive from an improper use of it.
Likewise, the User undertakes to notify THE THIN LINE, S.L.U., immediately, of any unauthorized use of their password.
THE THIN LINE, S.L.U. comply with the provisions of current regulations regarding the duty to cancel personal information that has ceased to be necessary for the purpose or purposes for which it was collected, blocking it, in order to meet the possible liabilities arising of data processing and only during the limitation periods of these legally established responsibilities. Once these deadlines have elapsed, this information will be definitively eliminated by safe methods.
The Websites is governed by the cookies policy to which the User can access in the following link Cookies Policy.